Privacy policy

Company Name
Theatre Products Inc.

Introduction
Theatre Products Inc. (hereinafter referred to as “the Company”) considers the protection of personal information to be a social responsibility. To ensure that customers can use our website with confidence, we have established the following “Handling of Personal Information on the Website” based on the “Theatre Products Inc. Personal Information Protection Policy.”

Scope of Application of Personal Information Handling
Our handling of personal information applies when customers use our website to purchase products, contact us, or subscribe to newsletters. The personal information collected during customers’ use of our website will be managed in accordance with this policy.

Purposes of Use of Personal Information
The personal information and order information (including order history) we collect from customers may be used for purposes other than providing services, as specified in the following points. We will not use customers’ personal information beyond the scope of these services or the purposes defined below.

To introduce the Company’s products and services to customers.
To process orders, verify and modify order details on behalf of customers.
To respond to inquiries from customers.
To solicit feedback or opinions regarding our services.
To use the information for purposes individually agreed upon with customers after separate communication.
To create statistical data classified by customer attributes (age, address, etc.).
To provide or display information and services tailored to the preferences of individual customers.

Personal Information Security Management
We take reasonable security measures to ensure the accuracy and safety of personal information. This includes controlling access to personal information, limiting methods for data transfer, and protecting against unauthorized access, leakage, loss, destruction, and alteration. In the event of a personal information incident, we will promptly take appropriate action, including implementing preventive measures.

Entrustment of Personal Information
We may entrust personal information to third parties to the extent necessary to achieve the stated purposes. In such cases, we will appropriately manage and supervise the entrusted party. (Examples of third parties include shipping companies, printing companies for direct mail, and debt collection agencies for unpaid bills.)

Disclosure of Personal Information to Third Parties
We do not provide or disclose personal information to third parties without the customer's consent, except in the following cases:

When consent for information sharing is obtained from the customer.
When required by law from public institutions such as government agencies.
When disclosing information to our business partners related to the operation of this site, limiting the information provided to the necessary scope and obligating the recipient to manage personal information.

Cookies
Cookies are data stored on customers' hard drives containing information about the customer. Our use of cookies on our website is not linked to any personally identifiable information. Customers may use our site even if they refuse cookies. However, if cookies are disabled, the shopping cart will not function. We recommend enabling cookies in the browser for those purchasing items via the cart format, as cookies are not used for unnecessary data collection.

Additional Notes on Privacy on the Internet
Please note that when personal information is disclosed voluntarily in internet forums or other public areas, this information may be collected and used by others. Publishing your email address, for instance, may lead to unsolicited messages. We advise customers to exercise responsibility when sharing information. Third-party sites accessible via our website, or companies collecting personal information through promotions, have independent privacy policies. The Company assumes no responsibility or liability for these independent policies or activities.

Changes and Notification Regarding the Handling of Personal Information
The Company may change this personal information handling policy as necessary for business, new laws, or amendments to existing laws without prior notice. We will post any changes on this website, so please check this page for the latest information when using the site.

For Inquiries Regarding the Handling of Personal Information
Theatre Products Inc.
Personal Information Manager
150-0001
4-26-24 Jingumae, Shibuya-ku, Tokyo

Personal Information Disclosure, Correction, and Deletion
If members wish to disclose, correct, or delete their personal information, please contact us by phone or email. Please note that we will verify your identity upon request.

Contact for Inquiries Regarding the Personal Information Protection Policy
Theatre Products Inc.
Personal Information Manager
150-0001
4-26-24 Jingumae, Shibuya-ku, Tokyo